Lead Partner Terms

Who we are

Lovell Digital Properties Pty Ltd (ABN 71 691 669 280), operating this directory as Aircon Nearby ("we", "us"). "You" are the business receiving customer enquiries ("leads") from us.

What you get

A lead is a real customer enquiry submitted through our website or phone lines, screened before sending, and exclusive to you — we do not sell the same lead to anyone else. We send leads by SMS and/or email to the contact details you have given us.

Free leads first

Your first leads are free — the current free allowance is shown on our website and in our messages. After that, each lead is charged at the per-lead price quoted to you. No subscription, no lock-in, no minimums: you only ever pay for leads you receive under a billing option you chose, or for lead credits you chose to buy up front (see Billing options).

Billing options

1. Prepaid lead pack — you buy a pack of lead credits up front at your per-lead price. Each lead delivered to you uses one credit. Credits are valid for 6 months from the date of purchase, are not refundable and cannot be transferred. When your credits run out, lead delivery pauses until you top up. Nothing is charged automatically after the pack.
2. Payment method on file, weekly — you add a payment method once (a debit or credit card); every lead in your area comes straight to you with full customer details, and we charge your payment method weekly in arrears with an itemised receipt. You can switch this off any time; leads already delivered remain payable.
3. Weekly invoice, by arrangement — as above, but we email a weekly itemised invoice instead, payable within 7 days. Your payment method stays on file as security: if an invoice is still unpaid 7 days after its due date we may charge it to that payment method, and we will email you before we do.

If payment fails or falls behind

If your unpaid balance reaches $100, or an invoice is more than 14 days overdue, we pause lead delivery until it is settled. We will tell you when we do.

Lead quality

We screen every lead before sending it, but we cannot guarantee you will win the job, that the customer will answer, or that they will proceed. This includes customers who tell us they are only getting prices. Leads are charged for on delivery, not on outcome.

Free-of-charge lead types

Where the law restricts paying for referrals of certain work — for example some towing enquiries — those leads are always provided free and never appear on your bill.

Customer details

Customer contact details are provided solely so you can respond to that customer’s enquiry. Use them only for that purpose and handle them in line with the Privacy Act 1988 (Cth). Do not add customers to marketing lists.

Your business, your job

We are a referral service. Any work you take on is contracted directly between you and the customer. You are responsible for your own licensing, insurance, quotes and workmanship.

Our liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. Otherwise, our total liability in connection with any lead is limited to the amount you paid us for that lead.

Stopping

Reply STOP to any message, or just tell us, and lead delivery stops. Amounts owing for leads already delivered remain payable, and unused prepaid credits are not refunded.

GST

Prices are not subject to GST; we are not currently registered for GST.

Changes

We may update the per-lead price or these terms with notice to you; changes apply only to leads sent after the notice. These terms are governed by the laws of South Australia.

Acceptance

Adding a payment method, buying a lead pack, requesting weekly invoicing, paying for a lead, or replying AGREE to our message constitutes acceptance of these terms. We record the date and time of acceptance.